Terms of Service

Bink Technologies Ltd · Last updated: April 2026 · Version 1.0

1. About Bink

Bink is a personal document management platform operated by Bink Technologies Ltd, a company registered in England and Wales. We provide you with a personal Bink address (yourname@bink.com) and automatically file documents sent to that address into your secure vault.

These Terms of Service govern your use of the Bink platform. By creating an account you agree to them. If you do not agree, do not use Bink.

2. Your Bink address

When you register, we assign you a personal Bink address. This address is yours for as long as your account is active.

• Your Bink address is for your personal use only — not for business or commercial email processing
• You may give your Bink address to any provider, institution, or organisation in place of your personal email
• If you delete your account, your Bink address is reserved for 12 months and will not be re-assigned to another user
• We reserve the right to reclaim addresses that violate these terms or are used abusively

3. What Bink does with your emails

When an email arrives at your Bink address:

• Our AI system classifies it and attempts to extract structured data (provider, renewal dates, amounts, reference numbers)
• If classified as a normal document, it is filed in your vault
• If classified as special category data (health, sensitive financial, immigration etc.), it is held without extraction pending your review
• If classified as spam or low-confidence, it is logged and discarded
• If security credentials are detected (passwords, seed phrases), the email is held and you are notified immediately

4. What Bink will never do

We make the following commitments, which form part of these terms:

• We will never sell your data to any third party
• We will never share your data with providers, insurers, advertisers, or data brokers
• We will never use your document data to target you with advertising
• We will never process special category data without your explicit consent
• We will never store security credentials (passwords, seed phrases, private keys)
• We will never retain your data beyond the retention periods stated in our Privacy Policy

5. Subscription plans and billing

Bink offers the following subscription tiers (pricing subject to change with 30 days notice):

• Core — vault, document classification, calendar events, 30-day retention
• Plus — Core plus extended retention (90 days) and financial document features
• Complete — Plus with health tier, sensitive documents, and 365-day retention

Subscriptions are billed monthly or annually. Payment is processed by Stripe. You may cancel at any time — your access continues until the end of the paid period. We do not offer partial refunds for unused time except where required by law.

During the beta period, access may be provided free of charge. We will give you at least 30 days notice before any free beta access transitions to a paid plan.

6. Your responsibilities

By using Bink you agree to:

• Provide accurate information when registering
• Keep your login credentials secure and not share your account
• Use Bink only for lawful purposes and in accordance with these terms
• Not attempt to circumvent, reverse engineer, or interfere with the platform
• Not use Bink to process documents on behalf of others without their consent
• Notify us immediately if you suspect unauthorised access to your account

7. Your data and content

You own your data. Documents filed in your vault remain yours. Bink does not claim any rights over the content of your documents.

You grant Bink a limited licence to process your documents solely for the purpose of delivering the service to you — classification, extraction, storage, and display in your dashboard. This licence ends when you delete the document or close your account.

8. Service availability

We aim to keep Bink available at all times but cannot guarantee uninterrupted service. Bink is provided on an "as is" basis during the beta period. We will endeavour to notify you of planned maintenance in advance.

We are not liable for any loss arising from service interruptions, classification errors, or data not being processed in a timely manner.

9. Limitation of liability

To the maximum extent permitted by law, Bink Technologies Ltd's total liability to you for any claim arising from your use of the platform is limited to the amount you paid to us in the 12 months preceding the claim.

We are not liable for indirect, consequential, or special losses including lost profits, lost data (beyond what is recoverable from your vault), or reputational damage.

Nothing in these terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

10. Termination

You may close your account at any time from your dashboard. On closure, all your data is permanently deleted in accordance with our Privacy Policy.

We may suspend or terminate your account if you breach these terms, engage in abusive behaviour, or if we are required to do so by law. We will give you reasonable notice where possible.

11. Changes to these terms

We may update these terms from time to time. We will notify you by email at least 30 days before material changes take effect. Continued use of Bink after that date constitutes acceptance of the updated terms.

The current version is always available at bink.com/terms.

12. Governing law

These terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these terms:

• Email: hello@bink.com
• Post: Bink Technologies Ltd, [Registered address]